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March 24, 2014

Provo: new Fiber deadlines are coming up!

  • , city news

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If you live here in Provo like me, you’ve known about the benefits of fiber-optic networks for a long time — back in 2000, our city had the vision to build a fiber network when only 3% of Americans had access to the web at home. Unfortunately, not everyone had the chance to get hooked up to the network back them. So now, we’re offering Provo residents the chance to get hooked up to Fiber for a one-time installation fee of $30.
If you want access to high-speed Internet, you can choose the Google Fiber Gigabit Internet plan, which is up to 100 times faster than basic broadband, for $70/month. But if you just want basic Internet — or an affordable fiber connection that will “future proof” your home so you can get faster speeds later — you can get our “Free Internet” plan which will give you basic speeds for just the $30 installation fee, and no monthly cost after that for at least 7 years.
There are a lot of people waiting for Google Fiber, and in order to get to everyone, we’re staggering our installations across 7 different areas in Provo, called “fiberhoods.” This is important: each fiberhood has a deadline by which they need to sign up for Fiber. If you want Fiber in your home, you need to sign up on our website before your fiberhood’s deadline. If you miss your deadline, we don’t currently have plans to reopen sign ups for Fiber in the future — so it’s important that you sign up now. Residents in Pioneer/West Provo need to sign up by this Thursday, March 27. And we just announced deadlines for the final four fiberhoods:
Grandview - Thursday, May 15
North Provo - Thursday, June 12
Southeast Provo - Thursday, July 17
Foothills - Thursday, August 21

Of course, if you have questions about any of this, we’d love to chat. Our Fiber Space, in the Shops at Riverwoods, and our Customer Service Center, at 250 W. Center Street, are set up with demos and are fully staffed with Fiber team members who can help you sign up, or answer your questions. If you can’t visit us in person you can give us a call or chat with us online, 24/7.

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author.name: John Richards
author.title: Provo Head of Operations

category: city_news