What’s up in San Antonio - a more connected, faster city — now with 5 Gig and 8 Gig

It’s been awhile since we shared an update on what’s happening with Google Fiber in San Antonio. We’ve been hard at work upgrading our network to provide the best customer experience possible and to make sure we meet the evolving needs of our customers.  

Faster

As we’ve made the improvements to our San Antonio network, we’ve also been installing XGS PON — which means, as of today, many San Antonio residents can sign up for GFiber’s incredibly fast 5 Gig and 8 Gig services. With both of these products, customers get symmetrical uploads and download speeds, a GFiber Wi-Fi 6E Router (which allows for up to 1600 Mbps over Wi-Fi) and up to two Mesh Extenders to extend your home’s Wi-Fi coverage, and, as with all our plans, unlimited data, professional installation, and access to GFiber’s highly-rated customer service.

Farther

Across the country, there has been a consistent struggle to broaden access to the internet. In 2023, according to the Texas Comptroller’s office, nearly one-third of households in the San Antonio metropolitan area lacked a high-speed internet connection, one of the worst rates of any metro area in the country. In fact, over ten percent of the city’s population had no internet access at all. This number is staggering and unacceptable. GFiber has been working with the City of San Antonio and Bexar County to connect more homes in the region to fast, reliable internet. Since we began offering service in San Antonio in 2016, we have continued to expand to new neighborhoods throughout the metro area, including most recently, neighborhoods in and around Windcrest, near Morgan’s Wonderland, and the Stone Oak and Encino areas. We also recently started serving our first neighborhoods in unincorporated Bexar County—in areas located both to the east and west of the San Antonio city limits.

Fairer

Access is just one piece of digital inclusion. In our efforts to further digital equity initiatives in the city, we are working with a number of committed community organizations, including:

San Antonio is a vibrant city with a rich culture. GFiber is committed to expanding its footprint in the city, providing more San Antonians with what they deserve: fast, reliable internet. And there’s more to come! 

If you are interested in what’s happening in your neighborhood, you can sign up for updates here. You can also follow us on social media (Twitter, Facebook, Instagram, LinkedIn) to get the latest news on GFiber. 

Posted by John-Michael Cortez, Government & Community Affairs Manager.