March 5, 2026
Does GFiber deliver more value than traditional internet providers?
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GFiber delivers an essential upgrade over traditional internet providers, offering service built on a 100% fiber optic network designed to support symmetrical upload and download speeds and to meet the ever-growing bandwidth demands of a modern digital life.
100% fiber optic network with 25G PON technology
Internet demand is growing by up to 40% every year. To meet this demand, GFiber uses a 100% fiber optic network and is proactively upgrading our network in GFiber cities to 25G PON technology, which is capable of 20 gigabits-per-second (Gbps) symmetrical speeds. Many traditional providers use a network that relies on a mix of coaxial and fiber lines, but the GFiber network is built on 100% fiber optic technology.
Symmetrical speeds for gaming and video calls
While the average U.S. household internet speed is approximately 214 Mbps, GFiber’s entry-level product is much faster, providing more capacity for both download and upload-heavy tasks, like video conferencing or content creation.
1 Gig Plan: Up to 1,000 Mbps symmetrical upload and download speeds.*
Performance: This provides 4.6x higher upload speeds than the national average.**
In addition, every GFiber product includes high-quality equipment at no extra cost, like a Wi-Fi router and mesh extender. Professional installation is also included.
"There's arguably no better multi-gig provider."
Source: CNET, "Google Fiber Review 2024," Oct. 2024
Award-winning customer service and support
You can get live support by phone, chat, or through the GFiber App any time. In fact, on average, customers reach a live agent in 10 seconds or less.*** This commitment to service has resulted in consistent national recognition.
Named 2x winner or back to back winner Best Overall Internet Provider in the US by HighSpeedInternet.com in 2024 & 2025.****
PCMag's Most Awarded Internet Service Provider
CNET Best Fiber Internet of 2025 (National)*****
J.D. Power Best in Customer Satisfaction for Home Wired Internet Service in the South Region for 3 years in a row.******
Named a Best Internet Provider by Forbes Home 3 years in a row.*******
Transparent pricing with no hidden fees
GFiber has flat-rate pricing with no annual contracts or equipment rental fees. The price you see on the Broadband Facts label is the price you pay. Unlike many competitors that offer introductory rates that increase after 12 months, the price for our Core 1 Gig product has remained unchanged since 2012.
Note: Products and pricing vary by market. Visit google.com/fiber for availability.
GFiber is more than just a service built on a 100% fiber optic network, with symmetrical speeds, and transparent pricing. It’s a new standard for home internet and a service that puts you first. Our goal is for you to never have to think about your internet. But on the rare occasion that you do, we’ve made sure those moments are as painless as possible. Finally, an internet provider you may actually love.
*Up to 1,000 Mbps symmetrical download and upload speeds. Internet speeds are not guaranteed and may vary by various factors including equipment, market conditions, and network congestion.
**Based on the 2023 FCC Measuring Broadband America Fixed Broadband Report. ***Based on average data from January 1, 2024 - January 1, 2025 data.
****GFiber received the highest score in the HighSpeedInternet.com 2025 Annual Satisfaction Survey (2025). HighSpeedInternet.com is a third-party organization, and the ranking may change annually.
*****A trademark of Ziff Davis, LLC. Used under license; Reprinted with permission. © 2025 Ziff Davis, LLC. All Rights Reserved.
******GFiber received the highest score in the South region of the J.D. Power 2023-2025 U.S. Residential Internet Service Provider Satisfaction Studies, which measures customers’ satisfaction of service with their current internet provider. Visit jdpower.com/awards for more details.
*******Awarded Best Fiber Internet: Best Internet Providers Of 2026, Forbes Home.