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April 7, 2026

GFiber self-installation: A quick DIY guide

  • , GFiber basics

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Setting up GFiber doesn't always require a technician. If your address already has a Fiber Jack installed, you can activate service yourself with a GFiber self-install kit. Everything you need will be shipped to you within 1-3 business days after creating your account, and the GFiber App will walk you through an easy-to-follow setup. 

Who’s eligible for self-install? 

Self-installation is an option for addresses where GFiber infrastructure and a Fiber Jack are already present. You can determine your eligibility during the sign-up process.

Your self-install kit

You’ll receive a GFiber self-install kit that includes a Wi-Fi router, two power adapters (one for your Fiber Jack and one for your router), Ethernet cable, and extender (if needed), and instructions.

How to set up your service

  1. Find the Fiber Jack: Find the small white device already mounted on your wall.



  1. Connect the Fiber Jack to Power: Plug the Ethernet cable into the Fiber Jack’s LAN port and the router’s WAN port.

  2. Connect the Fiber Jack to your router: Plug the router into an outlet and wait for the indicator light.

  3. Set up your network name and password: Use the GFiber App (iOS or Android) to follow setup prompts, configure your Wi-Fi, and set up your Mesh Extender, if needed.

  4. Test your speed: Run a speed test through the app to confirm your connection is active. 

Equipment and support

GFiber provides specific hardware based on your selected product to make sure you get the best performance.[1]

Equipment

Included With

Fiber Jack

All products

GFiber Wi-Fi 6E Router

Core 1 Gig

GFiber Wi-Fi 7 Router

Home 3 Gig, Edge 8 Gig

Mesh Wi-Fi Extenders

One included, if needed, with Core 1 Gig; Up to two included, if needed, with Home 3 Gig/Edge 8 Gig


If you experience issues, support is available via the GFiber App, online, or by phone. GFiber is recognized for high customer satisfaction, being ranked #1 in Customer Satisfaction for Home Wired Internet Service in the South Region for three years in a row (2023-2025).[2]


[1] Feature eligibility and equipment may vary by address and plan. If canceling service altogether, you may have to pay a replacement fee if you don’t return GFiber equipment within 60 days after cancelation. Upload/download speed claims based on maximum wired speeds. Actual internet, Wi-Fi speeds, and Wi-Fi coverage are not guaranteed and can vary based on factors such as home or business size and layout, construction materials, hardware and software limitations, latency, packet loss, etc. See what affects internet speeds.

[2] For J.D. Power 2025 award information, visit jdpower.com/awards.