April 23, 2026
Professional installation with GFiber: From signup to speed test
We offer a seamless self-installation kit for quick and easy setups, and we also provide a premium professional installation with dedicated, on-time appointments that are available as soon as the same or next day. On install day, we’ll text you when your tech is on their way, or you can track the tech yourself on the GFiber App. Over 95% of the time, our pros arrive within the 30 minute arrival window of your appointment time, and you can track their location and ETA in real-time via the Tech Tracker in the GFiber App. During your appointment, our pro will thoroughly test your setup on-site, and we’ll run remote diagnostics to double-check that everything is performing at its best.
What to expect during your GFiber installation
A standard professional installation appointment typically takes about two hours to complete. Here’s what you can expect:
Fiber Jack installation: Unless you already have a Fiber Jack installed, the technician installs the Fiber Jack, the small device that brings the GFiber optic signal into your home. If desired, you can consult with your tech on a preferred location for the Fiber Jack, and as long as it is feasible we’ll place it exactly where you want it.
Equipment configuration: We connect and configure your GFiber Wi-Fi router and any included mesh extenders for whole-home coverage. We run a series of tests to make sure your Wi-Fi signal is strong, paying special attention to the highest use areas of your home. With Home and Edge, the technician may also take advantage of eligible existing home wiring to hard wire up to two of your highest use areas as well.
Performance verification: Your technician will run multiple speed and coverage tests as well as a battery of other diagnostics to confirm your connection is performing to GFiber’s high standards, ensuring we never leave a home that isn't running at its absolute best. This includes a specific check for symmetrical speeds. We don't just test your download; we verify your upload is just as strong so your connection is ready for high-stakes video calls or gaming the second we leave.
You can track your technician’s arrival in real time or manage your appointment details directly through the GFiber App.
Simple pricing with no equipment rental fees
We believe a great installation shouldn't come with a bill. While other providers might charge you a 'self-install' fee just to hand you a box, our setup is always free. From there, your pricing stays transparent. Your GFiber Fiber Jack and Wi-Fi router are included with your internet service, and you won’t be charged a monthly rental fee for the equipment you need to stay connected.
Verified symmetrical speeds
The performance checks our technicians run aren't just for show—it’s designed to ensure you’re getting the symmetrical speeds we’re known for. Whether you choose self install or professional install, installation is always free with GFiber. Our products are designed to deliver two-way performance with symmetrical speeds, providing the same high-speed performance for both uploading and downloading. For example, a 1 Gig product provides speeds up to 1,000 Mbps in both directions.
This is a significant advantage over legacy cable internet, which typically offers upload speeds that are only a small fraction of their advertised download speeds. Having symmetrical bandwidth supports tasks like high-definition video conferencing, virtually lag-free gaming, and large file uploads.
Most traditional internet (cable) was built for a world where we only downloaded information, like watching TV or browsing a website. Because of that design, traditional internet companies typically give you fast downloads but very slow uploads.
GFiber is built differently. We use full fiber-optic technology to the home, which allows data to travel faster. This makes symmetrical speeds possible, meaning your upload speed is just as fast as your download speed.
Ready to schedule?
Check availability at fiber.google.com. If GFiber serves your address and fiber is already in your neighborhood, you can select your plan, choose professional installation, and schedule your appointment in the same session.
Installation availability varies by market. Same-day appointments typically require that a GFiber connection had been previously available at that address.
Upload/download speed and device streaming claims are based on maximum wired speeds. Actual internet speeds, Wi-Fi speeds, and Wi-Fi coverage are not guaranteed and can vary based on factors such as home or business size and layout, construction materials, hardware and software limitations, latency, packet loss, etc.
Customers canceling service will have to pay a replacement fee (including any applicable taxes) if they fail to return equipment within 60 days after cancellation.
[1] Xfinity Broadband Consumer Disclosure (Broadband Facts) label as of March 9, 2026.