Wednesday, July 09, 2025
Monday, June 30, 2025
A new kind of internet experience is taking shape at GFiber Labs
At GFiber, we’re determined to stay ahead of what’s next, especially when it has the potential to make our customers’ experience better. This year, we rolled out new lifestyle-based internet products to customers across the vast majority of our cities. And last week, we successfully demoed a new capability with Nokia that pushes the boundaries of possibility for the customer experience: network slicing.
So what is network slicing?
TLDR: it gives us the ability to carve up a customer’s home network into different “lanes,” each optimized for a specific use.
In our GFiber Labs demo, we used gaming as the test scenario. We ran two gaming consoles next to each other and injected congestion into the network with the lab’s traffic generator. Predictably, things fell apart: lag, stuttering, pixelation.* Then we carved out a dedicated lane (a “slice”) in the network that reserved bandwidth just for gaming traffic. The result: the driving game demo went from jittery and glitchy to smooth and responsive.
This was a foundational test. And it worked.
In the long-term, this could truly change how home internet works, especially when it’s driven by the customer. Today’s one-size-fits-all connections treat all traffic the same. But we know not everyone uses the internet the same way: gamers care about latency, remote workers need video stability, home businesses rely on solid uptime and security, and, we can see a future where applications (AI, VR, etc.) may require next-level performance. Network slicing could be how we level up network performance.
Network slicing opens the door to something new: the ability for customers to tailor their connection to the categories of Internet use that matter most in their home. It’s not about prioritizing traffic behind the scenes, it’s about giving you more control, more flexibility, and more ways to get the performance you need, when you need it. And with GFiber, it will always be in service of giving customers more control, without compromising our commitment to an open, unrestricted internet.
There’s also potential for something called “transactional slices.” These would spin up automatically, just for a few seconds, to keep things like financial logins secure. For example, connecting you directly to a service like your bank without routing traffic across the broader internet. You wouldn’t even notice it happening, but it could add meaningful peace of mind.
Network slicing is the next logical step in how we think about GFiber service — especially our lifestyle products like Core, Home, and Edge, built to meet the needs of customers’ unique internet lifestyles. Those products are designed to better match the way people live and work. Network slicing takes that a step further: adding real-time customization and control at the network level.
While we’re very excited about the possibilities here, there are few things that have to happen before we roll out network slicing across our network. Automation is a key piece of the puzzle. We’ll be diving deeper with Nokia later this year to explore how we can bring some of these ideas to life. This kind of innovation is exactly what GFiber Labs was built for and we’re excited about potentially leveling up the GFiber customer experience — again.
Stay tuned.
Posted by Nick Saporito, Head of Product
*Want to see how GFiber delivers a seamless gaming experience? Check out real-world stories and pro tips in our gaming FAQ.
Wednesday, June 18, 2025
Arizona, we’re growing — construction is underway in Tempe!
Thursday, May 22, 2025
Westside High School – Creating New Avenues for Competition and Connection through Esports
Tuesday, May 06, 2025
South Carolina, it’s time to connect!
Monday, May 05, 2025
The GFiber App just got even better — more control of your internet service and home network in your hand

We’ve updated the user interface for a more intuitive experience that clearly reflects our commitment to simplicity and reliability. We've also introduced several new features, such as:

greater visibility into home network performance, smarter device management, enhanced troubleshooting, and chat, content and video call support for customers
The app's redesign was shaped by customer feedback from user research and usability studies, which focused on making it easier, more intuitive, and delightful to use.
Redesigned for a smarter experience
We gave the GFiber App a fresh look and feel — one that better reflects our brand and makes everyday tasks simpler. Based on customer feedback, we added new features like video support, enhanced troubleshooting, and more visibility into network performance.
- Streamlined navigation: A cleaner layout makes it easy to find what you need.
- Smarter tools: Run speed tests, manage devices, and get help with just a few taps.
- Helpful insights: Diagnostic tools and support options are more intuitive and actionable.
Bringing key features front and center
The redesigned app also makes it easier to find and access some of the most impactful features introduced over the past year. These tools not only improve internet performance but also provide greater transparency and control.
From sign-up to service

The GFiber App acts as a companion for a smooth setup experience right from day one. For in-home installs, technicians can help set up the app to optimize network performance. For customers who self-install, the app provides step-by-step guidance through every stage of the process — making setup simple and reliable, no matter how they get online.
Technician Tracker
Once the technician is en route, customers can see the location and ETA, making service appointments more predictable.
Network Health

Customers using supported GFiber routers can now access the Network Health feature, which provides a real-time assessment of speed, coverage, and overall performance. They’ll also get actionable recommendations for optimizing their connection.
TechSee

Live video support gives customers the option to allow our customer support agents see connection issues in real-time and provide troubleshooting help without an in-person visit.
Speed Test
The app now provides more details about your connection, distinguishing between:
- Speed to your home (wired test): Measures the speed from the GFiber network to your router (available on select devices).
- Speed to your device (wireless test): Measures the speed from your router to your phone.
Device Management

- See what’s connected: Check which devices are using your internet and view their Wi-Fi signal strength in real-time.
- Custom naming and grouping: Devices can be organized easily by what’s important to you (like kids’ devices or type of device).
- Pause schedules and access controls: Internet access can be scheduled or paused for individual devices or groups of devices as needed.
- Stronger security: Unknown devices can be easily blocked.
Posted by Sanjay Chatterjee, Head of Digital
.jpg)
Wednesday, April 23, 2025
From Fiber to Airwaves: What Taara’s Laser Links Can Do
- Speed & Stability: Throughout four weeks of testing, Taara provided a seamless high-speed connection on clear days and demonstrated resilience in challenging conditions, proving its ability to move serious amounts of data.
- Network Flexibility: The system was quick to deploy and dismantle, making it an intriguing option for temporary or hard-to-reach locations.
- Hybrid Potential: A planned microwave backup will help ensure a resilient connection, even in adverse weather conditions.
Thursday, April 03, 2025
Padres Digitales: Empowering families through digital literacy
- Support children's education: Ensuring that children have access to digital tools and resources needed for homework, research and communication with teachers.
- Access online resources: Learning to navigate websites for essential services such as health care, financial assistance and legal aid.
- Enhance career opportunities: Gaining the skills needed to apply for jobs, update resumes and connect with potential employers through online platforms.
- Participate in civic engagement: Being able to vote online or access important government information in real time.
Monday, March 17, 2025
Google Fiber Launches Service in Murfreesboro, TN
Thursday, March 13, 2025
Construction is underway in Jefferson City!


